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On web apps and their keyboard shortcuts

Reading Time: 3 minutes

Yesterday, I released dabblet. One of its aspects that I took extra care of, is it’s keyboard navigation. I used many of the commonly established application shortcuts to navigate and perform actions in it. Some of these naturally collided with the native browser shortcuts and I got a few bug reports about that.
Actually, overriding the browser shortcuts was by design, and I’ll explain my point of view below.

Native apps use these shortcuts all the time. For example, I press Cmd+1,2,3 etc in Espresso to navigate through files in my project. People press F1 for help. And so on. These shortcuts are so ingrained in our (power users) minds and so useful that we thoroughly miss them when they’re not there. Every time I press Cmd+1 in an OSX app and I don’t go to the first tab, I’m distraught. However, in web apps, these shortcuts are taken by the browser. We either have to use different shortcuts or accept overriding the browser’s defaults.

Using different shortcuts seems to be considered best practice, but how useful are these shortcuts anyway? They have to be individually learned for every web app, and that’s hardly about memorizing the “keyboard shortcuts” list. Our muscles learn much more slowly than our minds. To be able to use these shortcuts as mindlessly as we use the regular application shortcuts, we need to spend a long time using the web app and those shortcuts. If we ever do get used to them that much, we’ll have trouble with the other shortcuts that most apps use, as our muscles will try to use the new ones.

Using the de facto standard keyboard shortcuts carries no such issues. They take advantage of muscle memory from day one. If we advocate that web is the new native, it means our web apps should be entitled to everything native apps are. If native editors can use Cmd+1 to go to the first tab and F1 for help, so should a web editor. When you’re running a web app, the browser environment is merely a host, like your OS. The focus is the web app. When you’re working in a web app and you press a keyboard shortcut, chances are you’re looking to interact with that app, not with the browser Chrome.

For example, I’m currently writing in WordPress’ editor. When I press Cmd+S, I expect my draft to be saved, not the browser to attempt to save the current HTML page. Would it make sense if they wanted to be polite and chose a different shortcut, like Alt+S? I would have to learn the Save shortcut all over again and I’d forever confuse the two.

Of course, it depends on how you define a web app. If we’re talking about a magazine website for example, you’re using the browser as a kind of reader. The app you’re using is still the browser, and overriding its keyboard shortcuts is bad. It’s a sometimes fine distinction, and many disagreements about this issue are basically disagreements about what constitutes a web app and how much of an application web apps are.

So, what are your thoughts? Play it safe and be polite to the host or take advantage of muscle memory?

Edit: Johnathan Snook posted these thoughts in the comments, and I thought his suggested approach is pure genius and every web UX person should read it:

On Yahoo! Mail, we have this same problem. It’s an application with many of the same affordances of a desktop application. As a result, we want to have the same usability of a desktop application—including with keyboard shortcuts. In some cases, like Cmd-P for printing, we’ll override the browser default because the browser will not have the correct output.

For something like tab selection/editing, we don’t override the defaults and instead, create alternate shortcuts for doing so.

One thing I suggest you could try is to behave somewhat like overflow areas in a web page. When you scroll with a scroll mouse or trackpad in the area, the browser will scroll that area until it reaches it’s scroll limit and then will switch to scrolling the entire page. It would be interesting to experiment with this same approach with other in-page mechanisms. For example, with tabs, I often use Cmd-Shift-[ and Cmd-Shift-] to change tabs (versus Cmd-1/2/3, etc). You could have it do so within the page until it hits its limit (first tab/last tab) and then after that, let the event fall back to the browser. For Cmd-1, have it select the first tab. If the user is already on the first tab, have it fall back to the browser.

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Thoughts

Vendor prefixes have failed, what’s next?

Reading Time: 5 minutes

Edit: This was originally written to be posted in www-style, the mailing list for CSS development. I thought it might be a good idea to post it here as other people might be interested too. It wasn’t. Most people commenting didn’t really get the point of the article and thought I’m suggesting we should simply drop prefixes. Others think that it’s an acceptable solution for the CSS WG if CSS depends on external libraries like my own -prefix-free or LESS and SASS. I guess it was an failure of my behalf (“Know your audience”) and thus I’m disabling comments.

Discussion about prefixes was recently stirred up again by an article by Henri Sivonen, so the CSS WG started debating for the 100th time about when features should become unprefixed.

I think we need to think out of the box and come up with new strategies to solve the issues that vendor prefixes were going to fix. Vendor prefixes have failed and we can’t solve their issues by just unprefixing properties more early.

Issues

The above might seem a bold statement, so let me try to support it by recapping the serious issues we run into with vendor prefixes:

1. Unnecessary bloat

Authors need to use prefixes even when the implementations are already interoperable. As a result, they end up pointlessly duplicating the declarations, making maintenance hard and/or introducing overhead from CSS pre- and post-processors to take care of this duplication. We need to find a way to reduce this bloat to only the cases where different declarations are actually needed.

2. Spec changes still break existing content

The biggest advantage of the current situation was supposed to be that spec changes would not break existing content, but prefixes have failed to even do this. The thing is, most authors will use something if it’s available, no questions asked.  I doubt anyone that has done any real web development would disagree with that. And in most cases, they will prefer a slightly different application of a feature than none at all, so they use prefixed properties along with unprefixed. Then, when the WG makes a backwards-incompatible change, existing content breaks.

I don’t think this can really be addressed in any way except disabling the feature by default in public builds. Any kind of prefix or notation is pointless to stop this, we’ll always run into the same issue. If we disable the feature by default, almost nobody will use it since they can’t tell visitors to change their browser settings. Do we really want that? Yes, the WG will be able to make all the changes they want, but then then who will give feedback for these changes? Certainly not authors, as they will effectively have zero experience working with the feature as most of them don’t have the time to play around with features they can’t use right now.

I think we should accept that changes will break *some* existing content, and try to standardize faster, instead of having tons of features in WD limbo. However, I still think that there should be some kind of notation to denote that a feature is experimental so that at least authors know what they’re getting themselves into by using it and for browsers to be able to experiment a bit more openly. I don’t think that vendor prefixes are the right notation for this though.

3. Web development has become a popularity contest

I’ll explain this with an example: CSS animations were first supported by WebKit. People only used the -webkit- prefix with them and they were fine with it. Then Firefox also implemented them, and most authors started adding -moz- to their use cases. Usually only to the new ones, their old ones are still WebKit only. After a while, Microsoft announced CSS animations in IE10. Some authors started adding -ms- prefixes to their new websites, some others didn’t because IE10 isn’t out yet. When IE10 is out, they still won’t add it because their current use cases will be for the most part not maintained any more. Some authors don’t even add -ms- because they dislike IE. Opera will soon implement CSS animations. Who will really go back and add -o- versions? Most people will not care, because they think Opera has too little market share to warrant the extra bloat.

So browsers appear to support less features, only because authors have to take an extra step to explicitly support them. Browsers do not display pages with their full capabilities because authors were lazy, ignorant, or forgetful. This is unfair to both browser vendors and web users. We need to find a way to (optionally?) decouple implementation and browser vendor in the experimental feature notation.

Ideas

There is a real problem that vendor prefixes attempted to solve, but vendor prefixes didn’t prove out to be a good solution. I think we should start thinking outside the box and propose new ideas instead of sticking to vendor prefixes and debating their duration. I’ll list here a few of my ideas and I’m hoping others will follow suit.

1. Generic prefix (-x- or something else) and/or new @rule

A generic prefix has been proposed before, and usually the argument against it is that different vendors may have incompatible implementations. This could be addressed at a more general level, instead of having the prefix on every feature: An @-rule for addressing specific vendors. for example:

@vendor (moz,webkit,o) {
    .foo { -x-property: value; }
}

@vendor (ms) {
    .foo { -x-property: other-value; }
}

A potential downside is selector duplication, but remember: The @vendor rule would ONLY be used when implementations are actually incompatible.

Of course, there’s the potential for misuse, as authors could end up writing separate CSS for separate browsers using this new rule. However, I think we’re in a stage where most authors have realized that this is a bad idea, and if they want to do it, they can do it now anyway (for example, by using @-moz-document to target Moz and so on)

2. Supporting both prefixed and unprefixed for WD features

This delegates the decision to the author, instead of the WG and implementors. The author could choose to play it safe and use vendor prefixes or risk it in order to reduce bloat on a per-feature basis.

I guess a problem with this approach is that extra properties mean extra memory, but it’s something that many browsers already do when they start supporting a property unprefixed and don’t drop the prefixed version like they should.

Note: While this post was still in draft, I was informed that Alex Mogilevsky has suggested something very similar. Read his proposal.

3. Prefixes for versioning, not vendors

When a browser implements a property for the first time, they will use the prefix -a-. Then, when another browser implements that feature, they look at the former browser’s implementation, and if theirs is compatible, they use the same prefix. If it’s incompatible, they increment it by one, using -b- and so on.

A potential problem with this is collisions: Vendors using the same prefix not because their implementations are compatible but because they developed them almost simultaneously and didn’t know about each other’s implementation. Also, it causes trouble for the smaller vendors that might want to implement a feature first.

We need more ideas

Even if the above are not good ideas, I’m hoping that they’ll inspire others to come up with something better. I think we need more ideas about this, rather than more debates about fine-tuning the details of one bad solution.

Categories
Thoughts

On URL readability

Reading Time: 2 minutes

Yesterday, I was watching some season 6 episodes of Futurama (btw, this is their best season ever!) and I noticed the URLs in the website I was in (let’s call it foo.com). They were like:

http://foo.com/futurama/season/6/episode/9

I thought to myself “hey, this looks very clean and readable”. And then I noticed that it only has 1 less character than its non-rewritten counterpart:

http://foo.com/?futurama&season=6&episode=9

However, I’m pretty sure you agree that the second one is much harder to read. I asked for opinions on twitter, and got many interesting replies. Apart from the ones that completely missed the point, these were the core explanations:

  • = and especially & are more complex and look more like letters, so our brain has trouble tuning them out (@feather @robert_tilt @rexxars @mrtazz @manchurian)
  • Slashes have more whitespace around them, so they are less obtrusive (@feather @stevelove @kenny1987 @janl)
  • They’re all visual noise, but we always have slashes in a URL, so using the slash to separate keys and values as well only introduces 1 separator instead of 3 (@bugster @craigpatik @nyaray)
  • Slashes imply hierarchy, which our brains process easier than key-value pairs. Key-value pairs could be in any order, paths have a specified order. (@sggottlieb @edwelker @stevenhay @jwasjsberg @stazybohorn)
  • Ampersands and equal signs are harder to type than slashes. They’re both in the top row and ampersands even need the Shift key as well. (@feather)
  • Ampersands and equal signs have semantic meaning in our minds, whereas slashes not as much (@snadon)
Regarding hierarchy and RESTful design, the first example isn’t exactly correct. If it was hierarchical, it should be foo.com/futurama/seasons/6/episodes/9. As it currently stands, it’s key-value pairs, masquerading as hierarchical. However, it still reads better.
So I’m leaning towards the first three explanations, although I think all of them have a grain of truth. Which makes me wonder: Did we choose the wrong characters for our protocol? Could we have saved ourselves the hassle and performance overhead of URL rewriting if we were a bit more careful in choosing the separators back then?
Also, some food for thought: Where do you think the following URLs stand in the legibility scale?
http://foo.com/futurama/season=6/episode=9
http://foo.com/futurama/season:6/episode:9
http : //foo.com/futurama-season-6-episode-9  (suggested by Ben Alman)
Do you think there are there any explanations that I missed?
Categories
Thoughts

jQuery Pure: Call for contributors

Reading Time: 2 minutes

This post is about an idea I’ve had for ages, but never found the time to actually start working on it. Maybe because it looks like a quite big project if done properly, so it’s scary to do it on my own without any help.

jQuery has a huge amount of code that deals with browser bugs and lack of implementations. For example, it needs a full-fledged selector engine, to cater for old browsers that don’t support the Selectors API. Or, it needs code that essentially does what the classList API is supposed to do, because old browsers don’t support it. Same goes for nextElementSibling (the .next() method) and tons of other stuff. However, not everyone needs all this. Some projects don’t need older browsers support, either due to the developer mindset or due to their tech-savvy target group. Also, some people only write demos/proof-of-concepts for modern browsers only and don’t need all this code. Same goes for intranet apps that are only designed for a particular modern browser. Last but not least, this code bloat makes the jQuery library hard to study for educational purposes.

However, even in a browser that supports all the modern stuff, the jQuery API is still more concise than the native methods. Besides, there are tons of plugins that depend on it, so if you decide to implement everything in native JavaScript, you can’t use them.

What I want to build is a fork of jQuery that is refactored so that all the extra code for working around browser bugs removed and all the code replaced by native functionality, where possible. All the ugliness removed, leaving a small, concise abstraction that only uses the current standards. Something like jQuery: The good parts. It could also serve as a benchmark for browser standards support.

The API will work in the exact same way and pass all unit tests (in modern browsers, in cases where they are not buggy) so that almost every plugin built on top of it will continue to function just as well. However, the jQuery library itself will be much smaller, with more elegant and easy to understand code.

So, who’s with me? Do you find such an idea interesting and useful? Would you want to contribute? If so, leave a comment below or send me an email (it’s in the about page). Also, please let me know if you can think of any other uses, or if there’s already something like that that I’ve missed.

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Thoughts

On attr() and calc()

Reading Time: 3 minutes

I recently posted my first suggestion to www-style, the official W3 mailing list for CSS development. It was about allowing attr() values inside calc(). In this post I’ll describe in greater detail why I believe this is necessary, since not everyone follows www-style. If anyone has something to add in the discussion, you may post in the list, it’s public.

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Thoughts

Automatic login via notification emails?

Reading Time: 2 minutes

Screenshot of a Twitter email notificationA couple hours ago, I received a notification email from Goodreads and unlike usually, I decided to actually visit the site (by the way, I believe that Goodreads, i.e. a last.fm for books, is an awesome idea but poorly implemented).When I did, I was quite annoyed to find out that I wasn’t already logged in, so I had to remember which one of my many passwords I had used for it and try them one by one. This is not a Goodreads fail, but a fairly common nuisance, since most (if not all) social websites behave that way.

“What if there was some magic involved?” Bill Scott & Theresa Neil advise interaction designers to ask themselves in a book I’m currently reading (highly recommended by the way). Well, I guess, if there was some magic involved, the site would “understand” that my click was initiated from an email and would automatically log me in and let me view whatever I was trying to.

Categories
Rants Thoughts

“Wow, Mona Lisa with pure CSS!”

Reading Time: 2 minutes

There has been a recent flood of CSS experiments that utilize CSS3 features to convert some meaningless markup to spectacular pictures. It all started when David Desandro used CSS3 to draw the Opera logo. This seemed to inspire lots of other folks who created similar demos:

I can certainly share their enthusiasm and I am also amazed by their results. Besides that, I think that pushing CSS3 to the edge like that, helps us understand the spec better, which leads us to find and file browser bugs or write comments regarding the spec itself. Filing bugs is crucial at this stage, with all browser vendors gradually adding experimental –and frequently buggy– CSS3 support to their products. Also, don’t get me wrong: I can easily see the benefits of reducing the number of images in a web application interface (far quicker/easier modifications, less HTTP requests and most of the time, less bandwidth).

However, I’m afraid we’re losing sight of the big picture. These aren’t demos that are or will ever be legitimate CSS use cases. Even after universal CSS3 browser support is achieved, they would (and should) still be considered “hacks”. Almost all the arguments pro their usage also apply to more suitable ways of including images in web applications:

  • Fewer HTTP requests: Same with any kind of embedded image (data URIs, inline SVG and so on)
  • Scalable: Same with SVG and symbols embedded in custom fonts
  • Easier to modify: Same with SVG
  • Less bandwidth (in some cases): Same with SVG (and it can be cached too, when not inline)
And apart from these, these illustrations require non-semantic crap to be included in the markup which, besides issues of theoretical purity, makes it harder for other people to use them.
As for the graceful degradation argument, yes, this does only apply to CSS “images”. But in this case, is it really an advantage? I seriously doubt it. People won’t notice rounded corners if they’re missing from an interface, but they’re definitely going to notice a blocky Opera logo. And they’re not used in thinking that their browser has something to do with how an image renders, so they’ll just blame the website.

CSS is supposed to enhance the presentation of a document or interface, not to be (ab)used for the creation of illustrations from scratch. It’s supposed to separate presentation from structure, not generate stuff. There are other technologies that are far more suitable for this (*cough*SVG*cough*). I think we should use our energy and creativity to make CSS3 demos that people will actually use in the future when all this is fully supported, not stuff doomed to be eternally considered hackery.

“Where should we draw the line?” one might ask. For example, is a Pure CSS analog clock a CSS abuse case? Or even my own CSS iPhone keyboard? Now that’s a good question! A rule of thumb seems to be “if it inherently (=not due to browser support issues) involves a bunch of empty (or with meaningless content) HTML elements, then that’s a bad sign” but that might be overly strict. What’s your take on it?

Disclaimer: Yes, I’m fully aware that most of the time, such experiments are created just for fun by their (very talented) authors, which are perfectly aware of all the things mentioned above. However, I’ve also grown tired of reading comments by people that seem to to think that “This is the future of the web!”. Let’s hope it’s not.

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Thoughts

Idea: The simplest registration form ever

Reading Time: 3 minutes

If a web application has some sort of registration system (and most do), the registration page should be one of the most attractive, inviting, usable pages of it. It should make you to want to register, not repulse you. We don’t want the user to give up in the middle of filling it because they are fed up with it’s length or bad usability, or -even worse- not even attempt to do so, do we?

The most popular websites usually take this rule to heart and employ the simplest registration forms: Only the basic fields required, and most of the times, even without password/email confirmation.

I was wondering lately – what would be the simplest possible registration form?

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Rants Thoughts

9 reasons why I prefer MySQL to MS SQL Server

Reading Time: 2 minutes

In the past, I used MySQL for any of my DBMS needs. It wasn’t really an informed decision based on solid facts, actually I had never really given it any thought. It was what most developers used, it was what vBulletin used (one of the main projects of my company is based on vBulletin), it was what most hosts had pre-installed, in other words, it was the popular choice and I went with the crowd.

Unlike most decisions taken that way, this one turned out to be correct (so far at least). In the university where I study (yeah, I do that too occasionally 😛 ), there is a great and extremely useful class on Database Systems offered in my semester. The only drawback is that it’s done on MS SQL Server. Consequently, I had to work with it quite a lot, and my conclusion was that MySQL is far superior (mostly syntax-wise as I don’t have the deep knowledge required to judge them fairly for other things, so don’t expect a deep analysis about performance or security – as far as I’m concerned, they are equally good at those).

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Thoughts

CMYK colors in CSS: Useful or useless?

Reading Time: 3 minutes

As someone who dealed a bit with print design in the past, I consider CMYK colors the easiest color system for humen to understand and manipulate. It’s very similar to what we used as children, when mixing watercolors for our drawings. It makes perfect sense, more than HSL and definately more than RGB. I understand that most of us are so accustomed to using RGB that can’t realise that, but try to think for a moment: Which color system would make more sense to you if you had no idea and no experience at all with any of them?